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Contacting the editorial team

Send a message here when the question concerns the review itself, the scoring, or a factual detail on one of our pages. We handle corrections, clarify how a verdict was reached, and update articles when a promotion changes or a game list goes stale. Anything about your personal account sits outside our reach.

We cannot look into your login, your balance, a pending withdrawal, or a declined deposit. Those matters involve your personal data and the operator's own systems, and only their support staff can access them. Raising such a case with us only delays the fix, so go straight to the casino's help desk with those queries.

Reporting an error

Spot a wrong wagering requirement, an outdated bonus offer, or a closed payment method? Tell us what you saw and where. We check every report against the operator's current terms and amend the page when the claim checks out. Corrections are processed without undue delay, and we keep the original wording on file while we verify.

If you believe a review misrepresents your experience, outline the specific point and the evidence you have. We treat each submission on its merits and adjust the text when the facts support the change. We do not remove criticism simply because an operator or a player dislikes the verdict.

What we cannot do

This form is not a channel to the casino. We cannot place bets, reset passwords, reverse transactions, or intervene in a dispute about a specific game round. For any of those, contact the operator's support directly and keep your account details to hand. We also do not mediate between players and the casino over financial disagreements.

Queries about responsible gambling tools, self-exclusion, or deposit limits should go to the operator as well, since they control those settings. If you need independent guidance, the National Gambling Helpline offers confidential support, and we recommend contacting it whenever gambling stops being a source of enjoyment.

Rainbow riches is a slot title, not a brand owned or operated by this website. We review the game and the casinos that host it, but we hold no relationship with either that lets us act on your behalf.